Vancouver Island, BC
Realtor tech support in Duncan, BC
CRM setup, secure email, protected devices and friendly support for realtors, teams and brokerages in Duncan and nearby communities.
A friendly tech team for Duncan realtors
Duncan is a small city in the Cowichan Valley. Realtors in Duncan are busy, and the last thing you need is a weekend lost to a CRM import or a locked-out email account. RealtyIT handles the setup, the security and the ongoing questions for solo agents, teams and small brokerages, so you can get back to showings. Our guidance is reviewed by Ali Sedighi, MBA, a technology strategist with more than 17 years of experience.
Scaling a Duncan real estate team without chaos
The jump from three agents to ten is when informal tech habits break. Shared inboxes, a team phone number, a single source of truth for leads and clear access levels keep things calm. We design those pieces for Duncan teams, document them and train a team lead to run them day to day, with us on call for the hard questions.
What the Duncan market asks of your tech
Across Vancouver Island, local business leans on government and public-sector work in the capital region, tourism and hospitality, forestry, marine industries and a growing tech scene, and that mix shapes who your clients are and how they find you. Relocating families, investors, move-up buyers and first-timers all expect a fast reply, a clean mobile website and clear communication. The agents who win repeat business in Duncan usually have two things in common: they answer quickly and they never lose track of a past client. Both are tech problems we can solve.
What it costs for a Duncan agent
Per-agent support plans start from $89 per month, team plans scale with headcount and one-time setups start from $750. A typical solo-agent CRM and email setup lands near the low end of that range, while a full team stack with phones and onboarding automation costs more. We quote a fixed price after a free 30-minute consultation, add 5% GST, apply a 10% launch discount and never lock you in.
Services most requested in Duncan
Transaction Tool Integrations
Connect your CRM, e-signature, document and accounting tools so a deal moves from lead to closing without re-typing the same details four times.
Learn more →Social & Marketing Tech Integration
Connect your social accounts, ads, landing pages, email newsletter and CRM so every like, click and form fill ends up as a tracked lead.
Learn more →Microsoft 365 for Realtors
Outlook, OneDrive, Teams and Word set up for agents and brokerages that prefer Microsoft, with security policies and device management included.
Learn more →Lead Routing & Speed-to-Lead
Get new leads in front of the right agent in seconds, with instant auto-replies, round-robin or rules-based routing and escalation if nobody responds.
Learn more →Ongoing Tech Support Plans
A friendly help line for agents: unlimited how-do-I questions, fast fixes, monthly health checks and a named person who already knows your setup.
Learn more →Google Workspace for Realtors
Business email on your own domain, shared calendars, Drive and Meet set up the Google way, with security switched on and migration from Gmail or old hosting.
Learn more →Wire fraud and phishing: the Duncan agent checklist
Scam emails often copy the tone of a lawyer, notary or lender. Our security setup for Duncan agents includes spoof protection, a password manager, a short phishing awareness session and a printed wire-fraud script: verify every payment instruction by calling a known number. It takes an afternoon to put in place and can prevent a very expensive mistake. The same habits help you meet your privacy duties under BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA.
A starter setup for Duncan newcomers
As a new agent you want to look polished and respond quickly, even with a small budget. Our starter setup gives you branded email, a simple automated follow-up plan for every new contact, a secure laptop and a one-page guide to avoiding common scams. It also keeps your client data clean from the very first conversation, which makes future growth far easier.
Help when you need it in Duncan
Technology problems never arrive at a convenient time. Our support plans give Duncan agents a named team to text or email, a quick reply during agent-friendly hours and priority handling on closing days. We can usually fix account lockouts, sync problems and printer headaches through a quick remote session, and we keep a record of your setup so we never start from scratch.
Setting up your Duncan tech stack
A good stack is boring in the best way. Lead sources feed the CRM, the CRM drives your reminders, your calendar shows showings and deadlines and signed documents file themselves into the right folder. We map your current tools, remove the overlap, wire up the connections and test each one with a real lead before we call it done. Duncan agents typically save an hour or more a day once the plumbing works.
Quick answers
What privacy rules apply to agents?
Agents handle personal information governed by privacy law such as BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA, plus brokerage and regulator requirements. We are not a law firm, but we help you apply good practice: limited collection, controlled access, safe storage and timely deletion.
What does it cost for an agent in Duncan?
Per-agent plans start from $89 per month and one-time setups start from $750, plus 5% GST. We send a written fixed-scope quote after a free 30-minute consultation and apply a 10% launch discount to new clients. There is no lock-in.
Do you work with agents in Duncan?
Yes. We support realtors, teams and small brokerages in Duncan and the surrounding area remotely from Vancouver, by phone, video and remote session. For hardware we help you choose a laptop or phone and ship it set up and ready to use.
Can you help protect me from wire fraud and phishing?
Yes. We set up multi-factor authentication, spoof protection for your email domain and a simple call-back rule for any payment change, and we run a short awareness session using real-estate examples. No service can promise zero risk, but these steps close the most common doors.
Is there a contract?
Our plans are month-to-month with no lock-in, and you own every account and domain we set up. One-time projects are fixed-scope so you know the cost and outcomes before we start.
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Ready for tech that just works?
Book a free 30-minute consultation. No forms, no pressure, and a fixed price before any work starts.