Lower Mainland, BC
Realtor tech support in Burnaby, BC
CRM setup, secure email, protected devices and friendly support for realtors, teams and brokerages in Burnaby and nearby communities.
Tech help for agents in Burnaby
Burnaby is a dynamic commercial hub with a strong mix of tech, retail and industrial enterprise. If you sell homes in Burnaby, your phone, laptop and a handful of apps are the whole business. RealtyIT sets those tools up so they work together: a CRM that follows up for you, email that clients trust, files you can find in seconds and protection against the scams aimed at closings. We work remotely from Vancouver for agents in the Lower Mainland, with plain-English help and no jargon.
Setting up your Burnaby tech stack
A good stack is boring in the best way. Lead sources feed the CRM, the CRM drives your reminders, your calendar shows showings and deadlines and signed documents file themselves into the right folder. We map your current tools, remove the overlap, wire up the connections and test each one with a real lead before we call it done. Burnaby agents typically save an hour or more a day once the plumbing works.
Selling in Burnaby: the digital side of the job
Neighbouring communities such as West Vancouver, Port Coquitlam and Anderson send buyers and sellers through Burnaby all year, and most of them start online. Your website, your Google profile, your social accounts and your CRM all need to tell the same story and pass leads along. We connect those pieces so a click on an ad or a neighbourhood page ends up as a named lead in your pipeline, ready for a follow-up.
Wire fraud and phishing: the Burnaby agent checklist
Scam emails often copy the tone of a lawyer, notary or lender. Our security setup for Burnaby agents includes spoof protection, a password manager, a short phishing awareness session and a printed wire-fraud script: verify every payment instruction by calling a known number. It takes an afternoon to put in place and can prevent a very expensive mistake. The same habits help you meet your privacy duties under BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA.
Services most requested in Burnaby
Device & Laptop Setup
Laptops, phones and tablets configured, encrypted and ready to work on day one, with your apps, accounts and printers already connected.
Learn more →Data Backup for Agents
Automatic, tested backups of your laptop, email, contacts and files so a spilled coffee or a ransomware note is an afternoon problem, not a business-ending one.
Learn more →Phone Systems for Teams
A business phone system for teams: one number, shared lines, call routing by agent, voicemail to email and texting that logs to your CRM.
Learn more →AI Assistants for Realtors
Practical AI helpers for listing descriptions, follow-up drafts, showing scheduling and inbox triage, with clear guardrails around client information.
Learn more →Ongoing Tech Support Plans
A friendly help line for agents: unlimited how-do-I questions, fast fixes, monthly health checks and a named person who already knows your setup.
Learn more →Mobile Device Management
Keep client data safe on phones and tablets with simple, privacy-respecting controls: passcodes, encryption, app rules and remote wipe for work data.
Learn more →Straightforward pricing for Burnaby realtors
Plans are priced per agent each month, and one-time projects are fixed-scope so you know the cost before we begin. Starting from $89 per month covers support, monthly health checks and security basics for a solo agent in Burnaby. Teams get volume pricing. You can cancel any time, and you keep ownership of every account we create.
Remote first, local aware
We work from Vancouver and support agents in the Lower Mainland by phone, video and remote session. For hardware needs such as a new laptop or a signing pad we help you buy the right equipment and ship it set up and ready. Connectivity in this area can mean dense fibre, carrier-neutral data centres and a deep pool of local IT talent, but also heavy competition for it and constant office-lease churn, so we also plan simple backups for the times your internet is not at its best.
Building good habits early
Good tech habits compound. Agents who log every contact in the CRM, back up their files and use multi-factor sign-in from the first month avoid painful surprises later. We make those habits easy for Burnaby newcomers by setting up the tools once and giving you short checklists, not long manuals.
Brokerage-grade tech for independents
Independent brokerages in Burnaby carry big responsibilities with small staffs. We help managing brokers set up managed devices, backups, secure file storage and access reviews, then keep an eye on them each month. That frees you to coach agents and supervise deals instead of troubleshooting a printer.
Quick answers
What does it cost for an agent in Burnaby?
Per-agent plans start from $89 per month and one-time setups start from $750, plus 5% GST. We send a written fixed-scope quote after a free 30-minute consultation and apply a 10% launch discount to new clients. There is no lock-in.
What privacy rules apply to agents?
Agents handle personal information governed by privacy law such as BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA, plus brokerage and regulator requirements. We are not a law firm, but we help you apply good practice: limited collection, controlled access, safe storage and timely deletion.
Which CRM should I choose?
It depends on your size and habits. Follow Up Boss suits many solo agents and teams, kvCORE is common inside certain brokerages and HubSpot works well if you also run broader marketing. We recommend the simplest option that fits and we do not resell software.
Do you replace my brokerage's IT?
No. We complement it. Many agents use the brokerage's transaction platform and add their own CRM, website and devices. We stay within your brokerage's policies and help you document how your tools connect to theirs.
Do you work with agents in Burnaby?
Yes. We support realtors, teams and small brokerages in Burnaby and the surrounding area remotely from Vancouver, by phone, video and remote session. For hardware we help you choose a laptop or phone and ship it set up and ready to use.
Keep exploring
- Cloud File OrganizationService
- Device & Laptop SetupService
- Google Workspace for RealtorsService
- Email & Calendar SecurityService
- Small BrokeragesSector
- Individual RealtorsSector
- New AgentsSector
- Speed-to-Lead Automation for Realtors: Reply in Minutes, Not HoursInsight
- Follow Up Boss vs kvCORE: How to Choose and Set Up Your Real Estate CRMInsight
- IT support in WilloughbyLocation
Ready for tech that just works?
Book a free 30-minute consultation. No forms, no pressure, and a fixed price before any work starts.