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British Columbia, BC

Realtor tech support in Surrey, British Columbia

CRM setup, secure email, protected devices and friendly support for realtors, teams and brokerages in Surrey and nearby communities.

British ColumbiaBritish ColumbiaReviewed 2026-10-06

Tech help for agents in Surrey

Surrey is one of Canada's fastest-growing cities, in Metro Vancouver. If you sell homes in Surrey, your phone, laptop and a handful of apps are the whole business. RealtyIT sets those tools up so they work together: a CRM that follows up for you, email that clients trust, files you can find in seconds and protection against the scams aimed at closings. We work remotely from Vancouver for agents in British Columbia, with plain-English help and no jargon.

Is it worth it?

If better follow-up books even one extra appointment a month, or a scam is stopped before it costs a client thousands of dollars, the tech pays for itself. For Surrey agents we start with a free consultation and a short plan that ranks changes by value, so your first dollars go to the fixes that matter most. Pricing starts from $89 per month, plus 5% GST.

Brokerage-grade tech for independents

Independent brokerages in Surrey carry big responsibilities with small staffs. We help managing brokers set up managed devices, backups, secure file storage and access reviews, then keep an eye on them each month. That frees you to coach agents and supervise deals instead of troubleshooting a printer.

Help when you need it in Surrey

Technology problems never arrive at a convenient time. Our support plans give Surrey agents a named team to text or email, a quick reply during agent-friendly hours and priority handling on closing days. We can usually fix account lockouts, sync problems and printer headaches through a quick remote session, and we keep a record of your setup so we never start from scratch.

Selling in Surrey: the digital side of the job

Neighbouring communities such as Abbotsford, Victoria and Vancouver send buyers and sellers through Surrey all year, and most of them start online. Your website, your Google profile, your social accounts and your CRM all need to tell the same story and pass leads along. We connect those pieces so a click on an ad or a neighbourhood page ends up as a named lead in your pipeline, ready for a follow-up.

Wire fraud and phishing: the Surrey agent checklist

Scam emails often copy the tone of a lawyer, notary or lender. Our security setup for Surrey agents includes spoof protection, a password manager, a short phishing awareness session and a printed wire-fraud script: verify every payment instruction by calling a known number. It takes an afternoon to put in place and can prevent a very expensive mistake. The same habits help you meet your privacy duties under BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA.

The tools Surrey agents ask us about most

Most Surrey agents start with four questions: which CRM, which website, how to handle email and calendars and how to keep it all safe. We usually recommend a CRM such as Follow Up Boss, kvCORE or HubSpot, an IDX website tied to the CRM, Google Workspace or Microsoft 365 for email and one shared place for documents. We pick what fits your budget, then connect it so you do not copy and paste between apps.

New to real estate in Surrey?

Your first year is expensive enough without paying for software you do not need. We help new Surrey licensees choose a small, sensible stack: a professional email address on your own domain, a CRM from day one, a simple website, a shared calendar and a password manager. Then we show you how to use it in a one-hour session. Many new agents tell us the best part is knowing exactly who to ask when something breaks.

Quick answers

How fast can a Surrey agent get set up?

A typical CRM and email setup takes one to two weeks from kickoff, mostly depending on how quickly we receive access to your accounts. Urgent security fixes, such as turning on multi-factor sign-in, can often be done in a single afternoon.

What privacy rules apply to agents?

Agents handle personal information governed by privacy law such as BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA, plus brokerage and regulator requirements. We are not a law firm, but we help you apply good practice: limited collection, controlled access, safe storage and timely deletion.

Do you work with agents in Surrey?

Yes. We support realtors, teams and small brokerages in Surrey and the surrounding area remotely from Vancouver, by phone, video and remote session. For hardware we help you choose a laptop or phone and ship it set up and ready to use.

Is there a contract?

Our plans are month-to-month with no lock-in, and you own every account and domain we set up. One-time projects are fixed-scope so you know the cost and outcomes before we start.

Do you replace my brokerage's IT?

No. We complement it. Many agents use the brokerage's transaction platform and add their own CRM, website and devices. We stay within your brokerage's policies and help you document how your tools connect to theirs.

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