Burnaby / Leads & CRM

Lead Routing & Speed-to-Lead in Burnaby, BC

Get new leads in front of the right agent in seconds, with instant auto-replies, round-robin or rules-based routing and escalation if nobody responds.

Lower MainlandRemote-firstReviewed 2026-10-06

Call (604) 632-4959 Book a free consultation

Lead Routing & Speed-to-Lead for Burnaby agents

Burnaby is a dynamic commercial hub with a strong mix of tech, retail and industrial enterprise. RealtyIT provides lead routing & speed-to-lead for realtors, teams and small brokerages in Burnaby. Speed-to-lead means how quickly a real person answers a new inquiry. We build routing rules, instant text and email replies and a fallback chain so a lead is never stuck waiting while you are at a showing. We work remotely from Vancouver with agents in the Lower Mainland, in plain English and on your schedule.

What is included

A typical lead routing & speed-to-lead project in Burnaby includes routing rules by price, area, source or availability, plus the connections and checks that make the whole thing hold together. Most of the work happens remotely in short sessions that fit around showings and open houses. Platforms we commonly use include Follow Up Boss, kvCORE, Lofty-class CRMs, Twilio-class messaging, Zapier-class automation and Google Calendar. Every project ends with a written summary of what we configured, where the logins are kept and who to call for help.

Talk to a human

No chatbots and no forms: just call (604) 632-4959 or email info@SAZ.ca. We are based in Vancouver and help realtors in the Lower Mainland. Bring a recent frustration with lead routing & speed-to-lead and we will walk through what a better setup would look like.

What you get in Burnaby

Routing rules by price, area, source or availability
Instant auto-reply by text and email with a clear next step
Round-robin and claim-based pools with fair-play rules
Escalation to a backup agent or team lead after a set time
Quiet-hours rules that respect the lead and your evenings
A response-time report by agent and by lead source

Problems this fixes

Leads arriving by email and getting seen hours later
Team members arguing over who owns which lead
No auto-reply outside business hours
Portal leads, ad leads and website leads handled three different ways

Pricing for lead routing & speed-to-lead in Burnaby

Projects start from $750 as one-time setups, and ongoing per-agent plans start from $89 per month. The exact price for lead routing & speed-to-lead depends on how many people and tools are involved. You always get a written, fixed-scope quote after a free 30-minute consultation. Prices are in Canadian dollars, plus 5% GST, with a 10% launch discount and no lock-in.

Local considerations in Burnaby

The Lower Mainland is home to a dense mix of trade, logistics, film, technology, healthcare and professional services anchored by the Port of Vancouver and YVR, so agents here serve a varied client base. Connectivity can mean dense fibre, carrier-neutral data centres and a deep pool of local IT talent, but also heavy competition for it and constant office-lease churn, and weather events such as earthquake exposure along the Cascadia margin, atmospheric-river flooding in low-lying areas and the occasional wide-area carrier outage can disrupt a working day. We build lead routing & speed-to-lead with those realities in mind, using cloud tools, mobile-friendly workflows and backups so your business keeps moving. Privacy duties under BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA apply to client information you handle, and we design with them in mind.

From first call to finished setup

We keep it simple. You book a call, we ask about your lead sources, tools and pain points, then send a plan with a price. After approval we schedule the work around your listings and showings in Burnaby. When we finish, you get a summary and a walkthrough, and we check back after a week to make sure everything is behaving. Target: auto-reply inside one minute, human claim target set with your team, unclaimed leads escalated automatically.

Tools we commonly work with

Follow Up BosskvCORELofty-class CRMsTwilio-class messagingZapier-class automationGoogle Calendar

See the full Lead Routing & Speed-to-Lead service page, or explore all realtor tech support in Burnaby.

Quick answers

What is included in lead routing & speed-to-lead for Burnaby agents?

Speed-to-lead means how quickly a real person answers a new inquiry. We build routing rules, instant text and email replies and a fallback chain so a lead is never stuck waiting while you are at a showing. A typical project covers the setup, connections, testing and a handover session, and starts with a free 30-minute consultation. You receive a written fixed-scope quote before any work begins.

Can you work around my showing schedule?

Yes. Sessions are short and booked around your appointments, open houses and closings. Most work happens remotely, so you do not need to be at a desk.

Do I need to be technical?

Not at all. We handle the configuration, explain each decision in plain English and finish with a short training session and a written summary. You will know exactly where everything lives.

What if something breaks later?

Ongoing support plans give you a named team to text or email, monthly health checks and priority handling on closing days. Without a plan, we can still help on an hourly basis.

How much does lead routing & speed-to-lead cost in Burnaby?

One-time setups start from $750 and per-agent monthly plans start from $89, plus 5% GST. Teams are quoted by headcount. A 10% launch discount applies to new clients and there is no lock-in.

Keep exploring

Ready for tech that just works?

Book a free 30-minute consultation. No forms, no pressure, and a fixed price before any work starts.

Call (604) 632-4959 Email info@SAZ.ca