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British Columbia, BC

Realtor tech support in Burnaby, British Columbia

CRM setup, secure email, protected devices and friendly support for realtors, teams and brokerages in Burnaby and nearby communities.

British ColumbiaBritish ColumbiaReviewed 2026-10-06

A friendly tech team for Burnaby realtors

Burnaby is a commercial and tech hub in Metro Vancouver. Realtors in Burnaby are busy, and the last thing you need is a weekend lost to a CRM import or a locked-out email account. RealtyIT handles the setup, the security and the ongoing questions for solo agents, teams and small brokerages, so you can get back to showings. Our guidance is reviewed by Ali Sedighi, MBA, a technology strategist with more than 17 years of experience.

Straightforward pricing for Burnaby realtors

Plans are priced per agent each month, and one-time projects are fixed-scope so you know the cost before we begin. Starting from $89 per month covers support, monthly health checks and security basics for a solo agent in Burnaby. Teams get volume pricing. You can cancel any time, and you keep ownership of every account we create.

Remote first, local aware

We work from Vancouver and support agents in British Columbia by phone, video and remote session. For hardware needs such as a new laptop or a signing pad we help you buy the right equipment and ship it set up and ready. Connectivity in this area can mean wide variation between dense urban fibre and remote-community connectivity, so we also plan simple backups for the times your internet is not at its best.

The tools Burnaby agents ask us about most

Most Burnaby agents start with four questions: which CRM, which website, how to handle email and calendars and how to keep it all safe. We usually recommend a CRM such as Follow Up Boss, kvCORE or HubSpot, an IDX website tied to the CRM, Google Workspace or Microsoft 365 for email and one shared place for documents. We pick what fits your budget, then connect it so you do not copy and paste between apps.

Why speed matters for Burnaby agents

A new inquiry in Burnaby rarely waits long before the same person messages two or three other agents. Being first with a friendly, specific reply often decides who gets the conversation. We set up instant text and email replies, lead routing and reminders so you respond within minutes even while you are showing a home in Burnaby or driving to a listing appointment.

A starter setup for Burnaby newcomers

As a new agent you want to look polished and respond quickly, even with a small budget. Our starter setup gives you branded email, a simple automated follow-up plan for every new contact, a secure laptop and a one-page guide to avoiding common scams. It also keeps your client data clean from the very first conversation, which makes future growth far easier.

Scaling a Burnaby real estate team without chaos

The jump from three agents to ten is when informal tech habits break. Shared inboxes, a team phone number, a single source of truth for leads and clear access levels keep things calm. We design those pieces for Burnaby teams, document them and train a team lead to run them day to day, with us on call for the hard questions.

Protecting deals and client data in Burnaby

Real-estate closings move large sums of money on tight deadlines, which is exactly why fraudsters target agents. We help Burnaby realtors turn on multi-factor sign-in, publish email authentication so nobody can easily fake your address and follow a simple call-back rule for any change to payment or wire instructions. Privacy duties under BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA also apply to the client details you hold, so we help you keep them tidy and protected.

Quick answers

How fast can a Burnaby agent get set up?

A typical CRM and email setup takes one to two weeks from kickoff, mostly depending on how quickly we receive access to your accounts. Urgent security fixes, such as turning on multi-factor sign-in, can often be done in a single afternoon.

Do you replace my brokerage's IT?

No. We complement it. Many agents use the brokerage's transaction platform and add their own CRM, website and devices. We stay within your brokerage's policies and help you document how your tools connect to theirs.

Can you help protect me from wire fraud and phishing?

Yes. We set up multi-factor authentication, spoof protection for your email domain and a simple call-back rule for any payment change, and we run a short awareness session using real-estate examples. No service can promise zero risk, but these steps close the most common doors.

Do you work with agents in Burnaby?

Yes. We support realtors, teams and small brokerages in Burnaby and the surrounding area remotely from Vancouver, by phone, video and remote session. For hardware we help you choose a laptop or phone and ship it set up and ready to use.

What privacy rules apply to agents?

Agents handle personal information governed by privacy law such as BC's Personal Information Protection Act (PIPA) and, for cross-border activity, PIPEDA, plus brokerage and regulator requirements. We are not a law firm, but we help you apply good practice: limited collection, controlled access, safe storage and timely deletion.

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